M-Audio SP-2 – Universal Sustain Pedal with Piano Style Action, The Ideal Accessory for MIDI Keyboards, Digital Pianos, Electronic Keyboards & More

Natural feel, perfect response – Universal sustain pedal with chrome foot pedal for a natural, realistic pedal action
Universal compatibility – Design with a conveniently located polarity switch for compatibility with all electronic keyboards
Robust reliable – Premium build with a robust, heavy-duty mechanism for uncompromised reliability
Made to move – Lightweight, ultra-compact aesthetic provides classic piano style sustain in portable footprint
Performance driven design – Specially designed rubber pads located on the pedals underside grips the floor and stays put while you play
Effortless connectivity – Includes 6 ft Cable with 1/4 Inch jack for connection to virtually any MIDI Keyboard, stage piano or sound module with a 1/4 Inch sustain pedal input
The SP-2 features a polarity switch on the bottom panel; when it is toggled, the polarity of the pedal itself is reversed. This switch ensures that all keyboards and digital pianos are compatible. The customer most likely neglected to try toggling this switch before submitting this complaint.
SP-2 has a ¼” jack cable, which is the industry standard for sustain pedals on virtually all keyboards and electronic pianos worldwide.